FAQ

Our Most Asked Questions

What If It's Raining?

What Is Your Service Area?

We cover Saint Louis, Saint Charles, Saint Peters, O'Fallon, Wentzville, Lake Saint Louis, Chesterfield, Ballwin, Eureka, and other neighboring Cities. Feel free to contact us if you’re unsure if we cover your area at 636-486-5090

Can You Detail At My Home, Office or Apartment?

Yes we can! All we need is acess to electricity and water. We carry extention cords for water and electricity as long as 100 feet so its easy for us to access power.

What's Included In A Basic Interior Detail?

  • Full Wipe Down

  • Double Vacuum Interior

  • Clean Interior Windows

  • Clean & Protect Plastic

  • Minor Pet Hair Removal

  • Detail Floor Mats

  • Detail Trunk

  • Air Freshener Treatment

Approximate time 1-2 hours, More detailed and upgrades are available!

What's Included In A Basic Exterior Detail?

  • Professional Hand Wash

  • Bug and Tar Removal

  • Detail Rim Faces & Tires

  • Dress and Shine Tires

  • Clean Wheel Wells

  • Minor Sap Removal

Approximate time 1-2 hours, More detailed and upgrades are available!

Cancellations And Refunds

If you cancel before 12 hours you will not have to pay the cancellation fee.

If you cancel within 12 hours of your booking, you will be charged a $40 cancellation fee to make up for the lost income during the booked time slot.

Is There A Rescheduling Fee?

We do not charge for rescheduling as long as it is done before 12 hours of your original booking. Please see our Cancellation & Refund FAQ above for further information. Cancellations made within 12 hours of booking appointment will be charged $40 to make up for the lost time slot.

Is Tipping Normal? If So How Much?

Yes tipping is normal in the industry. However there is no suggested amount or percentage, whatever feels good to you. Any amount is appreciated by your Car Care Specialist.

What If I’m Not Satisfied With My Detail?

We guarantee 100% satisfaction with our service. If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 24 hours of the original appointment.

Are Your Prices Negoitable?

Simply put – No, our rates are calculated by the information you provide on our booking page. We provide some of the best value for the price in the industry.

What Forms of Payment Do You Accept?

We accept Cash, Check, and Venmo.

What Are Your Hours Of Operation?

Our hours of operation are:
Monday – Sunday: 8am-8pm

LOCATIONS

Wolfen Professional Mobile Detailing

Maryland Heights, MO

Operating Hours: 8:00am - 8:00pm
Monday-Sunday

636-486-5090
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